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Industries · medical & dental

Practice bookkeeping for billed vs collected.

Monthly bookkeeping: $550–$1,800/mo

Insurance AR aged, contractual adjustments booked honestly, collections reconciled against production, and your practice-management software tied to the bank. Bookkeeping built for the way a medical or dental practice actually earns — and waits to collect.

Production vs collection · insurance & patient AR · PMS reconciled. Fixed-fee, CPA-ready. We're not a CPA firm.

Collections vs production PMS reconciled to bank

Reviewed before delivery: a documented check proves the accounts against their statements and puts open items in writing. How it works.

PRODUCTION → COLLECTION Billed production − adjustment − still in AR Collected Insurance ARaged, reconciled to PMS Patient ARseparate, tracked, chased

Quick answer

A practice's real income is what's collected, not the production total its practice-management system reports: billed work less contractual adjustments less what's still owed. Each month the system's collections report is tied to bank deposits. When the two disagree, the difference is traced to merchant fees, financing fees, a payment posted in the wrong month or another cause.

Included in monthly bookkeeping ($550–$1,800 a month); your exact fee is scoped in writing. For a practice, the count of deposit sources and payers to reconcile is the biggest lever on the figure. What the ranges cover.

The reality of practice books

Why a profitable-looking practice can still be starved for cash.

A practice can have a strong production month and a weak bank balance, because production and cash are two different things separated by insurers, adjustments, and time. The whole job of practice bookkeeping is to make that separation visible: what you produced, what you agreed to write off, what's still sitting in receivables, and what actually arrived.

Get it wrong and the damage is quiet. Contractual adjustments booked as revenue inflate income; insurance AR that nobody ages hides a collection problem until it's a crisis; a practice-management system that's never reconciled to the bank lets fees and financing payouts drift. We keep each of these straight so the practice's real financial health is readable.

Reconciled monthly, closed on a fixed date, and reported in plain terms — with payroll for associates and staff kept reconciled too via our payroll support.

Production vs collection

Collections reconciled against production so you can see whether a soft month was less work or just slower payers.

Adjustments booked honestly

Contractual write-downs recorded as adjustments, not buried — so revenue reflects what you'll actually keep.

PMS reconciled to the bank

Deposits, merchant fees, and patient-financing payouts tied out, so the software and the books finally agree.

Worked example · one month

A practice month closed, deposit by deposit.

What the close does with a month of processor batches, insurance payments, a financing payout, payroll and an owner draw. Books only: billing, coding and payer rules stay with the practice.

Illustrative example — not client data. Assumptions stated.

One illustrative practice month closed, source by source
ItemSource documentFiguresWhat the close records
Card-processor batches (patient payments)Processor statement$18,450.00 collected; $541.20 fees; $17,908.80 depositedPatient collections at the gross amount; fees to merchant-fee expense
Insurance paymentsRemittance advice, matched to each deposit$42,310.00 across the month's depositsInsurance collections, by payer
Patient-financing payoutFinancing company's statement$3,880.00 financed; $232.80 fee; $3,647.20 depositedPatient collections at the gross amount; fee to expense
Collections tie-outCollections report from the practice-management system$64,640.00 reported collectionsEquals the three gross lines above; the $774.00 of fees explains why the bank shows $63,866.00
PayrollPayroll provider's register$26,400.00 gross wages; $5,530.00 withheld; $20,870.00 net pay; $2,019.60 employer taxesWages and payroll-tax expense; withholdings and employer taxes held as liabilities until the provider remits them
Owner distributionBank transfer$12,000.00Owner distributions (equity), kept out of expenses
LockEvery statement for the monthEach account tied to its statement; payroll liabilities back to $0.00 once remittedPeriod closed, reports issued

The line that makes practice books trustworthy is the tie-out: the practice-management system says $64,640.00 was collected, the bank received $63,866.00, and the difference is fully explained by $541.20 of processor fees and $232.80 of financing fees. When those three numbers don't reconcile, the close stops until they do.

Assumptions:

  • A two-provider practice with one operating account, one card processor, one patient-financing company and a payroll provider.
  • Cash-basis books. On accrual books, production would post to receivables and contractual adjustments would reduce them.
  • The figures are made up for this page.
  • Payer rules, coding and billing decisions sit with the practice's billing team; the close records what was collected.

FAQ · Updated October 2026

Practice owners' questions, answered.

The gap between what you bill and what you keep. A practice produces a dollar of treatment, bills insurance, writes off a contractual adjustment it agreed to, waits weeks to collect, chases a patient balance, and maybe never sees part of it. Books that treat billed production as revenue overstate income wildly. Practice bookkeeping has to live in the difference between production, collection, and adjustment — which is invisible to generic bookkeeping that just records the deposits.
By tracking the whole arc, not just the cash that lands. Production is the work performed; collection is what actually comes in from insurers and patients; the gap is contractual adjustments, write-offs, and aging receivables. We keep the books so collection is reconciled against production and the receivable is visible and aged — insurance AR separate from patient AR — so you can see whether a slow month was less work or just slower payers. That distinction drives real decisions and it's the first thing generic books blur.
A contractual adjustment is the difference between your standard fee and the lower rate you agreed to accept from an insurer. It isn't bad debt and it isn't a loss you chose — it's a write-down you signed up for, and it has to be recorded as an adjustment so your revenue reflects what you'll actually collect, not your full fee schedule. Booked wrong (or not at all), a practice's income looks inflated and its real collection rate stays hidden. We record adjustments cleanly so the numbers mean what they say.
Yes — the practice-management system (Dentrix, Eaglesoft, Open Dental, athenahealth, and the like) is where production and collection are recorded, but it isn't your accounting system, and the two have to agree. We reconcile what the PMS reports against what actually hit the bank, so deposits, merchant fees, and patient-financing payouts (CareCredit and similar) all tie out. The PMS tells you about the practice; the books have to tie it to reality, and we keep them reconciled to each other.
Yes. Once there's more than one provider — associates, hygienists on production, a partner — the books need to support seeing the practice as a whole and the contribution of each provider, which matters for compensation and for knowing what's actually driving the practice. We structure the books so per-provider production and the overall picture both hold, rather than collapsing into one blurred number.

See your real collection rate

Get practice books that show what you actually keep.

We review how your practice's books are kept and scope a fixed monthly fee to run them right — collections reconciled to production, AR aged, PMS tied to the bank. Nothing is owed for the review.

Collections reconciled to production PMS tied to the bank Fixed fee, in writing